Shipping policy

Shipping Policy

At Veloura Skin, we strive to process and ship your order as quick as possible. 

Processing Time

. Orders are processed within 1-3 business days. 

. Orders are not processed on weekends or holidays.

Shipping Time

. Standard shipping typically takes 7-15 business days, depending on your location.

. Delivery times may vary due to customs, weather, holidays, or carrier delays.

Order Tracking

. Once your order has shipped, you will receive a tracking number by email so you can monitor your shipment.

Shipping Delays

. While we work hard to deliver your order on time, occasional delays may occur that are outside of our control.

Incorrect Address

. please make sure your shipping address is correct before placing your order. we are not responsible for orders shipped on an incorrect address provided by the customer.

Lost or Damaged packages

. if your package is lost or arrived damaged, please contact us within 7 days of delivery at danymugisha47@gmail.com

Contact Us

If you have any question about shipping, please contact us at danymugisha47@gmail.com